Why adding ordering channels without centralising them creates more problems than it solves
Adding one ordering channel at a time (kiosk, then QR code, then click & collect) seems like a natural progression, but without centralisation, each new channel becomes an additional source of complexity.
The risk of systems that don't talk to each other
When each channel runs on its own tool, the kitchen team has to keep an eye on several screens, and reconciling sales at the end of the day becomes tedious and prone to errors.
"We used to have three different screens in the kitchen, one for each channel. Now everything arrives in the same place."
One single till, every channel
With Xpos One, the ordering kiosk, the QR code at the table and click & collect all feed into the same unTill till. Your kitchen team receives every order in the same place, whatever its source.
- A single till for the kiosk, QR code and click & collect
- A single kitchen interface for all orders
- A single supplier to contact whenever needed
Add a channel without adding complexity
This centralisation lets you progressively add new ordering channels without multiplying the tools or the management workload for your team.