Tracking the Performance of Your Ordering Channels: A Simple Guide

A Simple Dashboard to Know What's Really Working

You don’t need a complex tool to track the essentials: a few well-chosen metrics are enough to guide day-to-day decisions.

Start with the Basics

Number of orders per channel, average basket, busiest time slots: these few figures, tracked regularly, already give a clear view of the performance of each ordering channel.

"We stopped guessing and started looking at the real numbers."

A Till That Centralises, Tracking That Simplifies

When the kiosk, the QR code at the table and click & collect all feed into the same unTill till, this tracking no longer requires cross-referencing several different tools.

Adjust Gradually, Don't Change Everything at Once

The goal isn’t to overhaul everything, but to gradually adjust how you feature your menus or organise your team based on what the numbers actually show.

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Articles & astuces

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Why a PMS and a till that don't talk to each other cost your team time.
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