What digitalisation means for customer data protection
Online ordering, digital payment, room charge: every digital channel collects data that must be properly protected, particularly in compliance with GDPR.
What data is actually collected
An order via kiosk, QR code at the table or click & collect generally involves payment information and sometimes contact details, which must be handled with the same care as at a traditional till.
"We wanted to be sure the solution we chose was reliable on this point, not just practical."
A centralised infrastructure, simpler to secure
Centralising all ordering channels on a single unTill till reduces the number of systems to secure, rather than scattering customer data across several independent tools.
- Fewer different systems, meaning fewer risk surfaces
- Payments centralised on a professional till
- Consistent data management, regardless of the channel
A responsibility to take seriously
Choosing a solution designed for horeca, rather than a generic tool adapted after the fact, remains the simplest way to stay at ease on this subject.