How a brasserie streamlined its terrace service
A concrete illustration of adopting table QR code ordering in a brasserie with a large terrace during the warmer months.
The challenge of a terrace in peak season
With a terrace that triples in capacity during summer, traditional table service struggled to cover every table quickly, lengthening the wait time to order a second round.
"Our terrace customers didn't like having to wait to order another drink."
Table QR code ordering as a complement to service
As a complement to traditional service, table QR code ordering lets terrace customers order another round at any time, without waiting for a server to become available.
- Orders possible at any time, even during peak periods
- Traditional service maintained for those who prefer it
- Orders sent directly to the kitchen and the bar
Service perceived as more responsive
Customers keep contact with table service staff while having the freedom to order independently whenever they wish — a balance that’s particularly appreciated on the terrace.