Self-Service Order Kiosk: The Complete Guide for Restaurateurs

How the order kiosk transforms table service and reduces kitchen wait times

The order kiosk is no longer reserved for big fast-food chains. More and more restaurants, snack bars and brasseries in Belgium are adopting it to streamline service, reduce order errors and free up time for their floor staff.

Why customers prefer ordering at a kiosk

A well-designed kiosk lets the customer take their time, see every dish, customise their order without feeling rushed by a queue, and pay directly on the spot. With Xpos One, restaurateurs who install an order kiosk see an average +30% increase in average basket size, simply because the customer more easily adds a drink or dessert they wouldn’t have asked for verbally.

"Since we got the kiosk, the counter is no longer a bottleneck at peak times."

A kiosk connected directly to your till

The real gain isn’t just in the customer experience, but in the integration. The Xpos One kiosk is connected directly to your unTill till: every order goes straight to the kitchen and is recorded without re-entry, with no risk of transmission errors between two systems that don’t talk to each other.

A setup designed for horeca

Unlike generic solutions, Xpos One is designed specifically for horeca and installs without disrupting your existing organisation. Want to see if an order kiosk makes sense for your establishment? Request a demo.

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