Three concrete levers to sell more without complicating service
Increasing the average spend doesn’t mean pushing sales aggressively. It’s mainly about removing the friction that stops a customer from naturally adding an extra to their order.
Self-service ordering removes the inhibition to add an extra
Faced with a rushed server or a queue, many customers give up on asking for an extra drink or dessert. With a kiosk, a QR code at the table or a click & collect page, this barrier disappears: the customer builds their order at their own pace and sees every option available.
"A customer who orders alone almost always ends up adding something they wouldn't have asked for out loud."
Visual suggestions at the right moment
On Xpos One channels (kiosk, QR code at the table, click & collect), add-ons and menus can be highlighted visually at the point of order confirmation, without weighing down the experience.
- Drinks and desserts naturally suggested at the end of the order
- Menus and set meals visually highlighted
- Customisation without extending service time
Combining several channels to multiply the effect
Kiosk in the dining room, QR code at the table, click & collect for takeaway: every Xpos One channel applies the same logic, connected to your unTill till. The result adds up across your whole business rather than a single point of sale.